pokok baju Terms and Conditions

1Definitions and Interpretation

In this document, "pokok baju", "platform", "site" or "we" refers to the website https://pokokbaju.cam and its associated services. "User", "you" or "member" refers to any person registered on this site or using its services. "Account" means the personal profile created through registration on the platform.

"Bonus" refers to any promotional benefit offered by pokok baju that can be claimed subject to specific conditions. "Wagering requirement" means the number of times bonus funds must be used in bets before they can be withdrawn. "Net loss" means the amount remaining after subtracting total winnings from total losses over a given period.

"Services" refers to casino games, sports betting, live casino and all other entertainment activities provided by pokok baju.

2Eligibility and Age Verification

2.1 Age Requirement

pokok baju's services are available only to persons aged 21 or above. Age is verified based on the information provided at registration. If an account holder is found to be under 21, that account will be closed immediately and all funds held in the account may be forfeited.

2.2 Personal Eligibility

To use the site, you must open an account in your own name and provide your personal details accurately. Opening an account on behalf of someone else or as a representative is not permitted. Each person may operate only one account — pokok baju reserves the right to close all accounts if multiple accounts belonging to the same person are found.

2.3 Geographic Restrictions

Laws relating to online betting may differ across countries. It is entirely the user's responsibility to confirm that using this service from their location is lawful.

3Account Registration and Security

3.1 Registration Process

When registering with pokok baju, providing your correct name, date of birth, mobile number and email is mandatory. Registering with false or misleading information may result in the account being cancelled and deposited funds being forfeited. If any of your details change, you must inform the support team immediately.

3.2 Password and Security

Keeping account login details confidential is entirely the member's responsibility. Sharing your password with anyone or sharing your account is prohibited. If you suspect unauthorised access, you must notify pokok baju's support team immediately via live chat.

3.3 Identity Verification (KYC)

Before withdrawals or large transactions, pokok baju may request a national ID card, passport or other documents. This is a standard process to ensure platform security. The withdrawal process may be put on hold until verification is complete.

4Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount at pokok baju is ৳200. Each deposit transaction can be made via bKash, Nagad, Rocket, Upay or bank transfer. Deposited funds are generally added to your account quickly. If there is any delay due to technical reasons, informing the support team will get the matter resolved promptly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. For accounts that have completed verification with pokok baju, the withdrawal process is completed within one hour. bKash, Nagad, Rocket, Upay or bank transfer (BRAC Bank, Dutch-Bangla Bank or other major Bangladeshi banks) can be used as withdrawal methods.

4.3 Third-Party Transactions

Transactions through anyone other than the account holder's own mobile banking or bank account are strictly prohibited. If a third-party payment is detected, an account verification process will begin and the related funds may be held.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw bonus funds, the bonus amount must be wagered 25 times. Example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200; before withdrawal, ৳1,200 × 25 = ৳30,000 must be used in bets.

5.2 Ongoing Promotional Offers

pokok baju regularly runs various promotional offers. Each offer has its own conditions:

• Weekly Reload Bonus: deposit a minimum of ৳200 each week to receive a 30% deposit bonus, up to ৳8,000, with a 20x wagering requirement.
• Cricket Festival Bonus: 50% bonus on a minimum ৳200 deposit in the Sports section, up to ৳10,000, with a 25x wagering requirement.
• Weekend Slots Fun: 40% bonus on a minimum ৳200 deposit in the Slots section every weekend, up to ৳6,000, with a 22x wagering requirement.
• pokok baju Birthday Reward: once a year on your birthday, a reward of up to ৳1,500, with a 10x wagering requirement.
• Refer a Friend Bonus: a reward of up to ৳2,000 for each successful referral, with a 15x wagering requirement.

5.3 General Bonus Terms

Bonuses are given for personal entertainment purposes only. pokok baju reserves the right to cancel the account and bonus if any attempt is made to exploit the system using bonuses, or to earn bonuses through multiple accounts. A bonus is never cash — it only becomes withdrawable after the specified conditions are met.

6Game Rules

6.1 Finality of Game Results

On the pokok baju platform, all game results are determined through a random number generator (RNG) or live dealers. Once a game result is confirmed, it cannot be changed. If any result remains incomplete due to a technical error, it will be settled based on the relevant rules.

6.2 Bet Limits

Each game or bet type has a set minimum and maximum bet limit. Special limits may apply when placing bets using a bonus balance — this information is stated in the terms of each bonus offer.

6.3 Sports Betting

Odds in sports betting are set according to market conditions. Even if odds change after a bet is confirmed, the bet will be settled at the confirmed price. If a match is cancelled or abandoned, the stake for that bet is refunded, unless the relevant rules state otherwise.

7Prohibited Activities

The following activities are completely prohibited on the pokok baju platform:

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's identity.
• Placing coordinated bets to exploit bonus benefits (bonus abuse).
• Using automated software, bots or other technology to operate games.
• Using the platform for money laundering.
• Harassing, threatening or showing disrespectful behaviour toward other members.
• Deliberately exploiting platform vulnerabilities or technical errors.
• Using third-party payment methods.

If evidence is found of involvement in any of the above activities, the account will be closed immediately and the balance may be forfeited.

8Account Suspension and Closure

8.1 Suspension by pokok baju

pokok baju reserves the right to temporarily or permanently close any account for violation of these terms, suspicious activity or the need for security verification. The relevant member will be notified by email in such cases.

8.2 Closure at Member's Request

Any member who wishes to close their account may inform the support team via live chat or email. Before the closure request is processed, the opportunity to withdraw any remaining valid balance will be provided.

8.3 Self-Exclusion

If a member feels they are losing control over their gaming, they may apply for self-exclusion for a set period. During this time, opening a new account will not be possible. Further details are available in our Responsible Gaming guide.

9Limitation of Liability

The pokok baju platform is operated for entertainment purposes. Game results are entirely random and not predetermined. The platform does not guarantee any specific winnings. The possibility of losing money in online betting is always present.

pokok baju accepts limited liability for any loss caused by technical problems, internet disconnection or failure of third-party service providers. However, in such events the member's valid balance will remain protected.

pokok baju is not responsible for any loss caused through external websites or third-party services. In the case of technical errors caused by third-party software or game providers, the relevant provider's rules will apply.

10Privacy and Data Protection

pokok baju takes the protection of members' personal data very seriously. All data is kept secure using SSL encryption and other security technologies. Full details of what data is collected, stored and how it is used are provided in our Privacy Policy.

Members' personal data is never sold to third parties. However, data may be shared with authorities for legal compliance or fraud prevention purposes.

11Responsible Gaming

pokok baju supports a responsible betting culture. Members are advised to play within their own budget. Deposit limits, bet limits and session time controls are available. Gaming should never be treated as an alternative source of income.

Use of this platform by anyone under 21 is strictly prohibited. For detailed information on preventing and addressing gaming addiction, visit our Responsible Gaming page.

12Dispute Resolution

12.1 Filing a Complaint

If you have any objection or complaint, first notify pokok baju's support team via live chat. Including a detailed description of the issue, relevant dates and screenshots will help reach a resolution faster.

12.2 Disputes Over Results

If there is a dispute over a game result, an investigation will be carried out based on server logs and game records. The outcome of this investigation will be considered final. For general questions, reading our FAQ section may provide quick answers.

12.3 Resolution Timeframe

General complaints are usually resolved within 72 hours. More complex matters may take longer, but the member will be kept updated at each stage of the process.

13Changes and Termination

pokok baju reserves the right to amend, extend or cancel these terms and conditions at any time. Members will be notified of significant changes by email or through a site notice. Continued use of the site after changes take effect will be taken as acceptance of the new terms.

If any part of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining parts will remain in full effect. This document constitutes the entire agreement between pokok baju and the member, and supersedes any prior oral or written agreements.

14Contact

If you have any questions or comments about these terms and conditions, please contact the pokok baju support team via 24/7 live chat or by email. Support is available in both Bengali and English.

Support email: [email protected]

To learn more about us or for information about the company, visit our About Us page.